About the Textile Rental Services Association of America
The Textile Rental Services Association of America (TRSA) began more than 90 years ago, and its commitment to its members and the industry continues today. Even as times and markets change, TRSA develops new programs and services to help textile rental operators meet today’s challenges. Now as then, TRSA is the textile rental industry’s Route to Success.

Who is TRSA?
TRSA is the world’s largest textile rental industry association representing more than 1,000 industrial laundry facilities in 24 countries. The membership of TRSA represents a cross-section of the industry: including some of the world’s largest textile rental companies, along with numerous mid-size and one-plant operations.

TRSA offers two divisions of membership. Textile Rental Members – companies currently doing business in commercial laundering and rental services to commercial, industrial and institutional accounts. Associate Members – companies selling servic-es, equipment and supplies to our Textile Rental Members.

TRSA’s Mission
It is TRSA’s mission to advance the professionalism of its members and promote their success through government advocacy, education, marketing and business enhancing services. TRSA is committed to addressing the changing needs of the industry, and our members, while striving to surpass industry standards by uniting members through a progressive organization.

An Investment in Your Future
Member companies view their TRSA dues not as an expense but rather an investment with high return. TRSA membership benefits – both tangible and intangible – serve to better the industry – whether it’s the association’s representation of the industry on leg-islative and regulatory affairs; the expertise of its staff; its training resources, seminars and meetings; its active committees; the members-only programs; technology initia-tives or any of the more than 500 membership benefits TRSA offers.

Association Goals
TRSA is a full-service association that responds to the needs of its members. Association goals are to:

1. Present the industry’s position to the government. This objective is accomplished by TRSA acting as a resource to government for appropriate legislation and regulation, lobbying to encourage the government to accept the industry’s position, and protecting the industry from adverse legislation and regulation.

2. Provide education services. These services encompass a wide range of information and include documenting and making available the accumulated knowledge and experience of the industry through publications, videotapes, online seminars and CD-ROMs; the ongoing expansion of TRSA’s video training systems; continuing seminar, meeting, conference and training programs needed by the industry; the digitization of TRSA’s training resources; continuing informal membership services through staff counsel; developing and publishing voluntary standards for the industry in marketing and technical areas; developing and publishing industry statistics; encouraging research by individual textile rental and associate member companies; and using the concept of “technology transfer,” that is, adopting successful techniques from outside the industry to the problems within.

3. Provide a forum for the exchange of ideas. This goal includes providing opportunities for vendors or competitors to meet to discuss mutual problems and make potential customer contacts, keeping members informed of new developments in the industry, and forecasting future problems to be faced by the industry.

4. Encourage the industry to learn and respond to customer needs. This target includes providing market information on needed services by market segments as well as the need for new products and services; helping the industry respond to customer needs in order to capture a larger share of customers’ dollars spent on relevant functions (that is, rental vs. disposables or do-it-yourself or do without); and assist members in improving sales volume and penetration of markets through sales training, customer retention and online seminars and programs.

Textile rental continues to be a vigorous and vital part of the economy as is clearly evidenced by its record of continued growth, and TRSA is an important part of textile rental. TRSA meets the needs of its members by being a broad-based membership association that effectively represents the entire industry.