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Questions and Answers
Top Reasons to Rent About TRSA
Top 10 Costs of an OPL Healthcare Market

Questions and Answers
What is the textile rental services industry?
The primary business of the industry is laundering linen items, (e.g. uniforms, healthcare linen and hospitability linen). Textile rental companies own the linen items rents these items to customers, delivers clean items to the customer and picks up soiled items, usually on a weekly schedule.

What is TRSA?
Textile Rental Services Association of America is the industry's largest trade association with members' sales revenues accounting for 75% of the uniform rental market and 90% of the linen-supply market. TRSA's members are for-profit companies involved in textile maintenance and rental services to commercial, industrial, and institutional accounts. Associate members are for-profit companies that sell services, equipment or supplies to members.

What services do members offer?
Members offer four basic rental services: uniform services, dust control services, healthcare linen services, and linen supply services for the hospitality industry.

Who do they serve?
Members serve manufacturing companies, service companies, healthcare facilities and government institutions to name a few.

What is the alternative?
The main alternatives are on-premise laundering (OPLs) and hospital co-ops. OPLs process healthcare linen in-house (e.g., an entire hospital floor devoted to washing soiled linens). A hospital co-op is a group of hospitals in one area that consolidate all of their laundry needs at one of the hospitals that can handle the large volume. Facilities that maintain OPLs and co-ops have many overhead costs -- i.e. cost related to supplies, staffing, benefits, utilities and cost of equipment -- that typically are not factored in the cost of running an OPL.

What are the benefits of members' services?
Convenience. Quality. Appearance. Cleanliness. Safety. Savings. Image. Identity. Value.

What are the major trends in the industry?
It is estimated 35% of all hospitals use a textile rental service. In 1993, one out of every five hospitals used contracted services for both laundering and housekeeping. The number of facilities using contract laundry services has steadily increased throughout the 1990s, according to annual surveys by American Hospital Publishing. In 1996, the healthcare services segment of the textile rental industry surged to 13.8%, far exceeding the 2.4% gross domestic product growth rate, with expectations that this will become the industry's growth trend through 1998 and beyond.