Prudential’s Customer Satisfaction Score Rises in 2017

01/18/2018

Prudential Overall Supply, Irvine, CA, recently announced its 2017 customer satisfaction index (CSI) score. Conducting 11,875 face-to-face customer visitations, Prudential achieved a CSI rating of 4.40 on a 5-point scale, increasing from a 4.29 the previous year, according to a news release.

UniFirst Unveils New Race Car Design

01/18/2018

UniFirst Corp., Wilmington, MA, in partnership with 12-time NASCAR Cup Series champions Hendrick Motorsports, is gearing up for the 2018 racing season with the unveiling of the all-new No. 24 UniFirst Chevrolet Camaro ZL1 driven by 20-year-old phenom William Byron, according to a news release.

‘Ideal Route Rep’ Retires from CITY

01/18/2018

Steve Radloff recently retired after four decades as a route service representative for CITY Laundering Co., Oelwein, IA. Radloff started at CITY on Aug. 18, 1975, and his last day was Jan. 11.

In Other News this Week

01/18/2018

Additional recent headlines from consumer media of interest to linen, uniform and facility services operators and especially readers of Textile Services Weekly.

Ecolab Scores Second in Newsweek’s ‘Green’ List

01/18/2018

Ecolab Inc., St Paul, MN, notched a second-place finish in Newsweek’s recently released 2017 list of the top 500 publicly held U.S. companies that qualified for its “U.S. 500 Green Rankings.” Ecolab’s score was exceeded only by that of Cisco Systems Inc., which earned the top ranking, according to a news release and the magazine’s complete list.

Cintas Streamlining: Des Moines Stockroom Closing

01/18/2018

Cintas Corp. recently announced that it will gradually close a stockroom in Des Moines, IA, that was part of its acquisition of G&K Services. The move is part of a streamlining effort designed to enhance efficiency and customer service.

Misclassifying Textiles: ADI Fined $2.33M

01/17/2018

American Dawn Inc. (ADI), Los Angeles, recently reached a settlement with the U.S. Attorney’s Office for Northern Georgia regarding charges of violations of the False Claims Act. Specifically, federal authorities allege that, “American Dawn intentionally misclassified goods imported into the United States in order to pay lower tariff rates,” according to an agency news release. To resolve these allegations, ADI agreed to pay $2.33 million.

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