Prudential Overall Supply, Irvine, CA, recently announced its 2023 customer satisfaction index (CSI) score.

Baltimore Washington International (BWI) Airport’s restrooms recently earned the title of America’s Best Restroom® in a competition sponsored by Cintas Corp., Mason, OH, according to a news release.

TRSA recently hosted a webinar on best practices for handling difficult discussions with customers, including the potential for severing the relationship if both the operator and the customer don’t see eye to eye on the value of the service provided.

TRSA staff recently visited the Nalco Water, An Ecolab Company complex in Naperville, IL, to discuss the company’s sustainability initiatives on behalf of the linen, uniform and facility services industry. The meeting included a tour of the Nalco Water University as well as the Research, Development & Engineering areas of the facility.

TRSA certification staff recently promoted Clean Green-certified linen, uniform and facility services companies at CleanMed, the premier national conference for leaders in healthcare sustainability. The Pittsburgh event put Clean Green providers in the same league as other climate-smart innovators, such as those who run “green” operating rooms, supply renewable-energy infrastructure and more. It was a rare opportunity to position the industry at the forefront of promoting environmentally responsible healthcare.

Alliant Systems, Irving, TX, recently named Lisa Wacker, a 13-year veteran of CSCNetwork, to a newly created post of “director of community.” Wacker will oversee outreach […]