Maintaining profitable customers and increasing revenue from these accounts marked the 2022 performance of TRSA linen, uniform and facility services members. Their growth prospects looking forward in 2023 are brighter in the long run than the near term, following a first quarter when a solid majority of TRSA Business Pulse survey respondents’ revenue exceeded expectations.

TRSA kickstarted its 13th Annual Legislative Conference in Washington, DC, with a three-hour workshop on March 21 designed exclusively for supplier partners to the linen, uniform and facility services industry. The workshop’s four sessions were designed to inform and educate industry suppliers about the latest supply-chain trends, sustainable practices, the importance of branding and how understanding the industry’s end users helps build relationships with operators.

Robert W. Baird & Co. and TRSA recently released the results of their Fourth-Quarter 2022 Uniform & Linen Rental Survey. A majority of survey respondents on both the uniform and linen rental side of the business reported revenues meeting or exceeding their expectations in the final quarter of 2022.

TRSA’s recently released Industry Performance Report shows many financial indicators improving to pre-COVID levels. Using 2021 financial data collected from TRSA members on a confidential basis and compiled by the MacKay Research Group, Boulder, CO, the TRSA report is the only industrywide research report that enables operators to compare their income statements, balance sheets, and financial and employee productivity ratios.

Now available for download, the 2022 TRSA Plant Employee Compensation Report provides detailed salary, wage and fringe benefit results for linen, uniform and facility services operators. This year, the survey was revised to include salary and hourly rates in ranges, instead of exact numbers.

Prospects are dubious for restaurant patrons to return to previous high levels of dining in versus carrying out. Dining in is likely to grow from current levels, however, as some defection to takeout subsides and the overall restaurant market grows. A leading consumer trend analyst who advises foodservice operators offered this forecast in a Nov. 1 webinar.

TRSA recently conducted the Healthcare Laundry Benchmarking Survey with the goal of providing a valuable business planning tool for healthcare laundry operators and to provide a resource to the healthcare sector. Specific operational, financial and strategic questions were developed by the TRSA Healthcare Committee and TRSA staff leadership in conjunction with the Mackay Research Group, a third-party research firm that conducted the benchmarking survey.

Smaller group interaction moderated by TRSA leaders and a focus on impacts of inflation on the industry marked the Oct. 12-13 TRSA market-specific virtual roundtables on Zoom, keeping a steady flow of conversation for each hour-long discussion as members shared their experience with issues related to labor, supply chain, customer communications and more.

Robert W. Baird & Co. and TRSA recently released the results of the September 2022 (Third-Quarter 2022) Uniform & Linen Rental Survey. Both uniform and linen rental executives were optimistic about their growth prospects for the next 12 months, despite continuing inflationary pressures on their business.

More than 300 individuals from linen, uniform and facility services companies and supplier partners responded this summer to a TRSA survey to guide the association’s activities and communications. Results highlighted the need to remain focused on issues related to workforce, cost containment and growth, and identified Textile Services magazine among TRSA media channels as providing the most value.