Finding New Sales Talent In “The Great Resignation”


Are you finding it hard to hire good salespeople? If you are, you’re not alone. Nearly everyone I talk to when I speak at conferences asks me about the sales hiring outlook in 2022. Too many companies are running short staffed, losing sales coverage and bandwidth, and losing opportunities. The truth is that if you have a fully staffed and skilled sales team right now, you’re probably doing a number on your competition – and you’re the exception, not the rule.

Marketing Summit Keynoter: Hope Isn’t a Sales Strategy


He dodged bullets in Iraq and at the same time kept journalists from Reuters and other top outlets apprised of the U.S. Marine Corps’ actions by learning a system that allowed him to concentrate on key tasks. Now Shawn Rhodes will apply those skills to help sales professionals at TRSA’s 4th Annual Marketing & Sales Summit achieve their goals.

Get Traction: EOS Expert to Keynote Annual Conference


Mike Paton, the best-selling co-author of Traction: Get a Grip on Your Business and a well-known practitioner of the Entrepreneurial Operating System (EOS), will address TRSA’s Oct. 19-21 Annual Conference in Carlsbad, CA, on Oct. 20. To offer attendees and prospects a taste of what they’ll hear in Carlsbad, we put a few questions to Paton regarding EOS and how it helps companies achieve stable growth.

Ecolab VP Passes Away


Charles Ken Dowdy, Knoxville, TN, passed away on July 24. He was a great leader, mentor, coach and friend to so many in the commercial laundry industry and personal life, according to a news release.

Webinar Gives Tips for Boosting Route Efficiency & Sales


TRSA continued its series of webinars for the linen, uniform and facility services industry with a June 23 presentation on improving route stop performance. The hour-long webinar was presented by TRSA’s Industrial, Uniform & Workwear Committee, and is the first of a three-part series.

Lessons in ‘Zoom’ Etiquette – ‘Dons Don’t Wear Shorts’


I loved the HBO show, The Sopranos. I’m a bit of a Mafia aficionado; I’ve been fascinated with that culture ever since my grandmother (!) gave me a book by Jimmy “The Weasel” Fratianno to read when I was 16. In an early episode of The Sopranos, James Gandolfini, playing Tony Soprano (the main character and the leader or “don” of the Soprano mob) was hosting a barbecue in his back yard for other mobsters. Tony manned the grill while wearing Bermuda shorts, and this prompted a visit the next week.