HR & Labor Management Summit Series

April 20, 26, and May 3, 2023, 1-3 pm ET   •   Live Virtual Event
Members: $595 | Non-Members: $995
Please Note: This registration will sign you up for all 6 sessions on April 20, April 26, and May 3.

Join other Human Resources professionals to benefit from guidance on HR issues of compliance, talent cultivation, evolution of HR function as your company grows with presentations specific to the industry, best practices from other industries and peer-to-peer sharing.

The summit will provide:

  • Industry-specific presentations
  • Award-winning ideas from other industries
  • Interactive panel discussion with leaders in the linen, uniform and facility services industry

The HR & Labor Management Summit Series has a new format this year! This series consists of 6 sessions spread out amongst 3 days in 3 weeks.

April 26th, 1-3 PM ET Agenda

  • 1 – 1:55 pm ET           Retention: Changing the Status Quo

Michael Flores, Vice President of Human Resources, Prudential Overall Supply

Employee retention continues to be a challenge for many organizations. According to the Bureau of Labor Statistics, the U.S. has seen an increase in number of job openings to more than 11 million as of the end of last year. Even with recent layoffs in select industries, 2023 is forecast to maintain staffing challenges.

In this session, we will explore our traditional retention practices and how to enhance them to see better results. We will also discuss innovative retention tools that will help keep your best talent in your organization. Our focus will include:

      • Turning staffing goals into retention goals
      • Identifying and retaining your best employees
      • Why continued hiring is one of your best retention strategies
  • 1:55 – 2:05 pm ET      Break
  • 2:05 – 3 pm ET            The Art & Science of Dealing with Labor

Dave Manter, President & CEO, Balfurd Linen Services

Steve Royals, President, Performance Matters

Matt Smith, Director of Recruiting, Infinite Laundry

Participate and Gain Access to Newest Practices

While TRSA members can turn to previously published manuals, videos, webinars and articles as reference materials for their HR programs, attending this Summit is the best way to stay up-to-date.

Who Should Attend
  • Human Resources Professionals
  • Owner-Operators
  • Regional Management
  • General Managers
  • Plant-Based Managers
  • Others responsible for personnel (managing and supporting employees)
  • Corporate Executives
Earn SHRM Professional Development Credits with Summit Attendance

TRSA was recently recognized by the Society for Human Resource Management (SHRM) to offer SHRM-CP or SHRM-SCP professional development credits (PDCs) through event participation. For more information about certification or recertification, please visit

Earn CPLM Continuing Education (CE) Credits

Individuals who have earned TRSA’s Certified Professional Laundry Manager (CPLM) credential may earn Continuing Education (CE) credits toward recertification with participation in this event. For more information about TRSA’s CPLM credential, visit

Cancellation Policy

TRSA virtual events are not eligible for refunds as registered attendees will have access to the recording after the live event. Please contact TRSA for assistance.