Human Resources

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Meeting Minutes (11/16/16)
Mission Statement

To provide an executive forum to promote the exchange of knowledge, to serve as a resource for best practices, and to ensure the textile rental industry is recognized as a great place to work.

Textile Services Magazine Contributions

“Recruit the Right Way, Reap the Benefits” – April 2015 – Lee Anh Mai, Service Linen Supply.

“Executive Insights: What did you learn about retaining hourly employees from TRSA’s webinar?” – September 2015 – Four HR Committee representatives

“Second Chances for Ex-Cons; Opportunities for Employers” – 2016 issue – HR Committee Chair Kelly Saliba of Economy Linen and Vickie Roby of Miler’s Textile Services contributed

All articles can be viewed online here.

HR Sponsored Webinars

2015: “Hourly Employee Retention Strategies, Finding and Keeping Good People” presented on April 22nd and “Wellness is Working” Webinar presented on September 30, 2015.
2016: “A Simple Guide to Effectively Manage Your Time & Increase Productivity” presented on March 2nd and “How to Successfully Conduct a Performance Review” presented on April 20th.

All webinars can be streamed through On Demand Learning here.

Human Resources Practices

As a result of member requests for employee training resources and sample written dress code policies, a TRSA Training Resource Library of books, Professional Development Apps, a Corporate Training Case Study, and Dress Code Guidelines were compiled.

Click here to view Human Resources Practices.

Textile Service Career Center

In 2016, Committee members shared information on company cell-phone policies, recommended Payroll and HRIS companies, the use of Personality Assessments for hiring, the impact of legalization of Marijuana on HR Policy, and POT policies.  In addition, they provided feedback suggested job category titles for the online Textile Service Career Center.

Surveys and Benchmarking

The committee conducted two surveys through Survey Monkey , Production Turnover Rates Survey created May 27, 2015 and Employment Screening Tactics Survey created August 21, 2015. The committee is responsible for conducting survey and distributing the Annual Compensation and Benefits Report.


Charity MacDowell, Regional H.R. Director for the East Central Group of Cintas presented a session on “Employee Relations” at TRSA Production Summit in Pittsburgh, October 14-15, 2015. View Past Presentations.


Sean Hearn (Chair), Mission Linen Supply, Santa Barbara, CA
Carmen Berrelleza, Prudential Overall Supply, Irvine, CA
Sharon Engle, Paris Companies, Dubois, PA
Theresa Faulkner, Roscoe Company, Chicago, IL
Hilda Fuentes-Highsmith, Cintas Corporation, Mason, OH
Rosemary Gelinas, General Linen Service Company, Inc., Somersworth, NH
Jen Janiak, Huebsch Services, Eau Claire, WI
LeAnh Mai, Service Linen Supply Inc., Renton, WA
Tina Marrero, Mickey’s Linen, Chicago, IL
Jamee Rivers, ImageFirst, King of Prussia, PA
Vickie Roby, Miller’s Textile Services Inc., Wapakoneta, OH
Katie Rowland, Plymate, Shelbyville, IN
Dora Rui, Northeast Linen Supply & New England Linen Supply, Linden, NJ
Andrey Russell, Wildman Uniform & Linen, Warsaw, IN
Kelly Saliba, Economy Linen & Towel Service Inc., Zanesville, OH
Brenda Stauffer, Balfurd Healthcare & Linen Rentals, Tipton, PA
Cathy Warrin, Nixon Uniform Service and Medical Wear, New Castle, DE

Staff Liaison

Mary Beth Porter

703.519.0029, ext. 100