Strategic Planning

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TRSA Mission

To expand and protect the market for TRSA members (operators) by advocating for fair regulatory and legislative policy affecting the textile services industry and promoting the environmental benefits of reusable textiles; and to increase productivity, sustainability, safety and professionalism through education, certification, research, benchmarking and information-sharing.

TRSA Strategic Objectives

– Increase Member Satisfaction (% Satisfied – NPS)
– Grow Membership (# New Members and % growth)
– Retain Existing Members (% Industry market share and Membership Renewal rates)
– Provide Resources to Support Member Business Performance (# Usage)
– Expand Market (New markets and International growth)
– Protect and Promote the Industry through Advocacy (# meetings and Task Forces issues)
– Improve Engagement (# Unique participates ALL initiatives)
– Achieve Financial Goals (Financial Results $)

TRSA Strategic Plan Management

This plan defines a course of development for TRSA while also outlining implementation priorities and objectives. To accomplish these outcomes, the TRSA Strategic Planning Committee:

– Conducts Global/Domestic Textile Services Market Trends or Environmental Scan including megatrends offered by the TRSA Board of Directors
– Conducts Textile Services Industry Needs Assessment Research and SWOT analysis to identify and evaluate key issues and trends influencing the textile services industry, members/non-members and TRSA
– Reviews and revises the primary elements of the Strategic Plan, including the Mission, Values, Strategic Position and Vision Statements, Strategic Themes and Goals/Objectives
– Identifies Implementation Goals/Objectives integrated into the TRSA Budget

  • David Potack (Chair), TRSA Vice Chair
  • Scott Burke, Loop Linen Service
  • Mark Carter, Up-To-Date Laundry
  • Dan Clark, Prudential Overall
  • Michael Croatti, UniFirst Corp.
  • P.J. Dempsey, Dempsey Uniform
  • Bruce Feldman, Economy Linen
  • Greg Gurtler, Gurtler Industries
  • Ed Kwasnick, ARCO/Murray Construction
  • John Ross, Mission Linen Service
  • Todd Schneider, Cintas
  • David Struminger, Mohenis Services
  • David Tingue, Tingue Brown & Co.
  • Jim Vaudreuil, Huesbch
Staff Liaison

Joseph Ricci
703-519-0029, ext. 101