Business Pulse Survey Highlights Hiring Struggles

Posted December 16, 2022 at 3:05 pm



TRSA recently released the results of its Business Pulse Survey for the fourth quarter of 2022. The survey was conducted in November/December and received more than 60 responses from TRSA members. The respondents operate across a range of market sectors, including industrial/workwear, food-and-beverage, acute and nonacute healthcare, hospitality/hotels, and mixed operations.

It remains a challenge for linen, uniform and facility services companies to fully staff their operations. The breakdown by area for 100% staffing:

  • Production, 14%
  • Engineering/Maintenance, 25%
  • Customer Service, 48%
  • Route Drivers, 19%
  • Management, 51%

In order to achieve necessary levels of staffing, 98% of survey respondents are offering higher wages, 67% are providing more flexible working hours, 64% are using more temporary employees, 73% have increased incentives to employees for referrals or hires, 48% are offering new incentives for new hires to remain with the company, 43% have increased their use of or began to use government and/or community groups for recruiting, and 42% have increased their use of or began to use private employment agencies.

As for revenues, the majority of survey respondents were operating at or above expectations for revenues since July 1 of this year. A total of 16% of respondents said their company was operating well above expectations, 38% were slightly above expectations and 36% were near expectations with regards to revenue.

Most respondents indicated that their company has bounced back from the downturn caused by the COVID-19 pandemic. Comparing their company’s financial position/valuation today compared to pre-COVID (March 2020), 63% indicated it was greater while 28% said it was about the same. Roughly 9% said their company’s financial position was less compared to pre-COVID levels.

Click here to review the results of the latest Business Pulse Survey. TRSA will conduct another Business Pulse Survey in the first quarter of 2023.

Got a Minute?
Help TRSA Improve Our Website

TRSA.org is getting an upgrade and we could use your input. Use the quick checkbox survey to report your typical usage of the site and provide suggestions. We appreciate your feedback.

124