Mission Linen Releases Testimonial Video

Posted April 7, 2016 at 6:22 pm

Mission Linen Supply, Santa Barbara, CA, recently unveiled a new video on the careers page of its website and on LinkedIn that features employees sharing their thoughts on what it’s like to work at Mission and what the company’s keys to success have been over its 85-year history.

“No one understands more about what makes this company a leader in our industry than our employees,” said Mission President and CEO John Ross. “These are the folks on the front lines every day, tackling problems, coming up with solutions and working together to serve our customers’ needs. There’s no one better equipped to tell the Mission story, and this video gives our team the opportunity to share their own individual experiences.”

Mission has been a family-owned, private company since 1930. The business began as a one-man laundry operation founded by George (Ben) Page at the start of the Great Depression. Over the years, Mission diversified and expanded its products and services to meet customers’ changing needs. Today, the company employs more than 2,500 people.

Many employees interviewed for the video talked about how much they appreciate their co-workers at Mission and how important it is to them to build strong relationships, not only with their colleagues, but also with their customers. To emphasize this point, one interviewee quoted the founder’s mantra, “We’re not in the linen business – we’re in the people business.”

“When you treat your employees well, you treat your customers well … it really is that simple,” Ross said. “If there could be only one key takeaway from this video, it should be that. Happy, successful employees will always take great care of customers, even in difficult circumstances. We’ve proven it at Mission.”