TRSA Launches Self-Study Opportunity for its CPLM Designations

Posted April 24, 2020 at 3:33 pm

TRSA’s Certified Professional Laundry Manager (CPLM) training program will be available as the latest self-study professional-development offering by TRSA. Laundry managers from around the world should take advantage of this opportunity to enhance managerial proficiency and gain immediate and long-term returns through the skills learned in this self-contained program. Available for purchase through the TRSA store, the self-study training materials are offered in either digital or hard copy format.

With the disruption in the workforce caused by the COVID-19 pandemic, recognizing and retaining top talent continues to be a top priority of the industry. The continuous need for flexibility in professional development extends to the earning of this certification through a self-study program, which is a great fit for many managers who will find the program more adaptable to their current responsibilities and lifestyles. “The laundry industry is constantly evolving,” said TRSA President & CEO Joseph Ricci. “To protect its integrity and advance the professionalism of its plant and production management, the CPLM ensures individuals pursue professional development and continuing education to steadily improve their skills and credibility as the industry’s technology and associated productivity requirements become more complex.”

The content of the CPLM Self-Study program is built on the findings of TRSA’s recent Production Management Job Analysis. The analysis was the result of peer-directed focus groups of TRSA operator members who compiled surveys from more than 100 operators. The results, reviewed by a third-party consulting firm that generated the analysis, further defined the role of production managers, including the tasks, skills and knowledge required to be successful in that position.

Managers achieving the CPLM designation will realize immediate and long-term returns based on improved operations and management performance. Former CPLM designation holders who may have let their certification lapse and require reinstatement of their credentials may also use this program for that purpose.

The CPLM Self-Study package includes materials that will help you prepare to take TRSA’s CPLM Exam (the exam is also administered online and is purchased separately). Packages are available in digital or in hard copy format and contain the following:

Laundry Operations and Management

Review this 200+ page text that provides a solid understanding of the best practices and fundamentals of supplying, laundering and maintaining processing linens, uniforms and other reusable textiles for the industrial, healthcare, F&B and hospitality sectors from soil sort through delivery. Laundry Operations and Management has been edited and revised for a global audience.

Professional Management Institute (PMI) Study Guides

Presentations from lectures and discussions at PMI are provided in two separate PDFs for Production and Management topics. TRSA’s PMI professional-development program provides interactive classroom training on fundamental laundry production and operations, emphasizing key principles of productivity, quality, safety and sustainability, as well as opportunities to develop an industry peer-to-peer network.

Production Training Videos

These videos (20 total) depict the five fundamental laundry processes (sorting, washing, drying, finishing and pack-out) for producing reusable textiles for each production segment – industrial, healthcare, F&B and hospitality. These industry-specific training videos highlight best management, operations and safety practices using in-plant video of employees operating laundry machinery safely and efficiently. Narration and depiction of steps in the overall plant flow before and after the process are also highlighted.

Webinar Recordings

The CPLM Self-Study materials also include 10 self-paced, pre-recorded webinar presentations that cover important management soft skills such as communications, conflict resolution, ethics, leadership and safety.

Once attained, the CPLM designation can be kept in good standing through regular participation in other TRSA professional-development programs, live webinars and the library of more than 100 webinars in TRSA’s On Demand Learning Center (, all of which offer Continuing Education Credits (CEs) toward CPLM recertification. For more information about the CPLM program, visit or contact Kristin Mudd, TRSA’s manager of education, at