Coronavirus Resource Center

COVID-19 is still a NEW strand of coronavirus that continues to be studied worldwide. We will provide relevant updates as available. At the time of this writing, exhaled respiratory droplets landed on surfaces (such as textiles) are largely unproven as a COVID-19 contagion source. Research has focused greatly on variations in the path droplets follow from the breath of an infected person to be directly ingested. Scientists agree the virus’ viability on surfaces is likely limited and it appears difficult to transfer from these to human hands, so these possibilities are not being extensively studied. But they remain possibilities, necessitating vigilance to handwashing and not touching your face. Regarding the number of days the virus may survive on textiles, an April study supported by the National Institute of Allergy and Infectious Diseases and National Institutes of Health determined coronaviruses can live on cloth under laboratory conditions for two days.

Standard hygienically clean laundering processes kill the COVID-19 virus, preventing it from infecting you or others. When dealing with hard surfaces, a simple disinfectant should suffice-the EPA has posted a list of cleaners that should be effective at sanitizing surfaces after exposure to COVID-19. While the CDC doesn’t specifically outline any changes to your typical laundry routine, they do provide a list of best practices when doing laundry for someone who’s ill:

1. Ideally, wear disposable gloves and discard them after each use. When using reusable gloves, only use those gloves for cleaning and disinfecting surfaces infected with COVID-19—do not use them for any other household purpose. Wash your hands immediately after using the gloves. If you aren’t using gloves when handling dirty laundry, be sure to thoroughly wash your hands afterwards.
2. Try to not shake the dirty laundry. Shaking the laundry carries a possibility of dispersing the virus through the air.
3. If possible, use the warmest water setting on your washer and ensure items are dried completely afterwards.
4. Dirty laundry from an ill person can be washed with other people’s items.
5. If possible, consider placing a bag liner in your hamper that’s disposable or can be laundered. Otherwise, ensure the hamper itself is washed and sanitized.
6. Additionally, consider having the clothes you wear around the house separated from clothes you’ve worn while you were outside to protect the environment inside your home.

TRSA does NOT advocate for the incineration of linens. TRSA recommends following CDC and OSHA guidelines for the handling of COVID-19 linens. The directive is to follow Standard and Universal Precautions. Please refer to our video,  Six Cs of Handling Soiled Linen in a Healthcare Environment, for guidance on handling soiled healthcare linen. We are closely following updates from the CDC, WHO and others. If this changes, we will certainly provide an update.

Most often people catch COVID-19 by inhaling exhaled droplets from someone who has the virus. These droplets from the nose or mouth can become airborne when a person with COVID-19 coughs, sneezes, breathes, sings or talks (exhales). Droplets cause infection when they are inhaled by someone else or are propelled directly to this receiver’s mucous membranes, such as those that line the inside of the nose and mouth. Less often, droplets land on objects and surfaces around someone else and this person touches these objects or surfaces, then touches their eyes, nose or mouth, and inhale droplets. This reinforces the need to follow OSHA’s requirement for handling contaminated textiles and fabrics with minimum agitation to avoid contamination of air, surfaces, and persons (36, 293, 355, 356). Category IC (OSHA: 29 CFR 1910.1030 § d.4.iv). Visit OSHA’s Hospital eTool on Laundry for more.

While you should treat all linens as contaminated with the COVID-19 virus, using standard PPE, such as gloves and gowns, and bagging linens is enough to protect employees. These linens do not have to be washed separately. According to OSHA standards, normal laundry cycles should be used according to the washer and detergent manufacturer’s recommendations. Visit OSHA’s Hospital eTool on Laundry for more.

For the laundry industry, there are no recommended changes in normal laundry handling and processing of textiles from the CDC, as the current textile processing standard of appropriate time, temperature and chemical will kill the virus. For employee exposure risk on the sorting side, again the CDC has made no recommended changes in textile handling procedures at this time. Viruses usually do not live outside a live host for long periods, especially on porous surfaces like textiles, limiting the potential exposure risk to laundry personnel who will be handling the laundry hours or days after use.

Linen providers who support the healthcare market handle potentially infections materials daily. It’s always been understood that every piece of soiled linen be treated as if it were potentially infectious.

During this time, we suggest you consider taking similar precautions like those implemented by our teams that support the healthcare market.

Transmission based precautions are the second tier of basic infection control and are to be used with standard precautions (Proper Hand Hygiene, PPE, handle textile and laundry carefully, clean and disinfect environment surfaces, etc.).

Existing OSHA regulations specify that any linen saturated with blood or other potentially infectious materials (OPIM) should be placed in impermeable bags. Learn more about what OSHA says about handling contaminated healthcare linen here.

The CDC offers guidance for preventing the spread of COVID-19 in homes and residential communities that align with contacting COVID-19 from laundry. The CDC recommends that individuals wash laundry thoroughly. Immediately remove and wash clothes or bedding that have blood, stool, or body fluids on them. Wear disposable gloves while handling soiled items and keep soiled items away from your body. Clean your hands (with soap and water or an alcohol-based hand sanitizer) immediately after removing your gloves. Read and follow directions on labels of laundry or clothing items and detergent. In general, using a normal laundry detergent according to washing machine instructions and dry thoroughly using the warmest temperatures recommended on the clothing label.

A surgical mask is a loose-fitting, disposable device that creates a physical barrier between the mouth and nose of the wearer and potential contaminants in the immediate environment. Such masks do not form a seal around the nose and mouth. They are for use in surgical settings and do not provide full protection from inhalation of airborne pathogens, such as viruses. A non-medical disposable face mask may seal around the nose and mouth but does not provide protection from fluids and may not filter particles, needed to protect against pathogens such as viruses. These are not for surgical use and are not considered personal protective equipment.

An N95 respirator mask is a respiratory protective device designed to achieve a very close facial fit and very efficient filtration of airborne particles. Note that the edges of the respirator are designed to form a seal around the nose and mouth. Surgical N95 Respirators are commonly used in healthcare settings and are a subset of N95 Filtering Facepiece Respirators (FFRs), often referred to as N95s.

The similarities among surgical masks and surgical N95s are:

1. They are tested for fluid resistance, filtration efficiency (particulate filtration efficiency and bacterial filtration efficiency), flammability and biocompatibility.
2. They should not be shared or reused.

Most N95 respirators are manufactured for use in construction and other industrial type jobs that expose workers to dust and small particles. They are regulated by the National Personal Protective Technology Laboratory (NPPTL) in the National Institute for Occupational Safety and Health (NIOSH), which is part of the Centers for Disease Control and Prevention (CDC).

However, some N95 respirators are intended for use in a health care setting. Specifically, single-use, disposable respiratory protective devices used and worn by health care personnel during procedures to protect both the patient and health care personnel from the transfer of microorganisms, body fluids, and particulate material. These surgical N95 respirators are class II devices regulated by the FDA, under 21 CFR 878.4040, and CDC NIOSH under 42 CFR Part 84.

To learn more about N95 respirators and surgical masks, visit FDA.gov.

CDC recommends wearing masks when in public settings and around people who don’t live in your household. A mask is not a substitute for social distancing. Masks should still be worn in addition to staying at least 6 feet apart. It is especially important to wear a mask when you are unable to stay at least 6 feet apart from others since COVID-19 spreads mainly among people who are in close contact with one another (within about 6 feet).

Please see Question #3 about how the virus is spread.

Please see the answer to Question 9. Masks and social distancing maximize protection in pickup and delivery for all types of businesses that use linen, uniform and facility services. The WHO, CDD and TRSA are not recommending respirators (N95 masks) as they can cause more health damage than benefits. They tax the body more, making it more difficult to breath. Beyond a dust mask, you need to ensure that someone is fit to wear one. OSHA has certain requirements for these masks. CDC recommends masks that fit snugly around the nose and chin with no large gaps around the sides of the face, either reusable or non-medical disposable. Reusable mask fabric should be breathable (such as cotton) and tightly woven (does not allow light pass-through when held to a light source). Two or three layers and inner filter pockets are recommended. Not recommended are reusable fabrics hard to breathe through, knitted or loosely woven, single-layer or with exhalation valves or vents.

Catalina Dongo, Director of Human Resources  for UniFirst Corporation, offers this advice:

“Essentially, we have relaxed our attendance policy so that no absences related to COVID-19 will be counted against the employee. We are giving employees the option in regard to pay replacement. They are able to select from their PTO banks such sick pay or vacation pay, or unpaid leave if none available or if they prefer. We anticipate there will be additional regulation issued by the States and/or the Federal Government that may provide for pay replacement.

The reality is that we expect a significant increase in absenteeism. We are working with our managers to implement flexible schedules. Meaning, some employees may not be able to come to work during the day because of school closures. However, they may be able to come in in the evening. Some managers are implementing second and third shifts in order to get the work done. Other employees have been willing to pick up extra hours, which also helps. We may have employees who experience reduced workloads due to customer closures. For example, sales reps. These employees should be invited to help in areas where we are experiencing high absenteeism.”

This will continue to change based on travel restrictions. In general, crowded spaces should be avoided, such as a cruise. If tests are available, employees who traveled should be tested before returning to work. Until they can be tested, they should self-quarantine. In the TRSA COVID-19 Webinar, Catalina Dongo, Director of Human Resources at UniFirst Corperation, suggests that people should stay home if they have symptoms and to self-monitor and report before returning back to work.

According to the CDC CARE (Check And Record Everyday) Guide, you should take a temperature twice a day and be able to show it is below 100.4 degrees Fahrenheit .

Yes.

The EEOC confirmed that measuring employees’ body temperatures is permissible given the current circumstances. While the Americans with Disabilities Act (ADA) places restrictions on the inquiries that an employer can make into an employee’s medical status, and the EEOC considers taking an employee’s temperature to be a “medical examination” under the ADA, the federal agency recognizes the need for this action now because the CDC and state/local health authorities have acknowledged community spread of COVID-19 and issued attendant precautions.

Yes, you are permitted to ask them to seek medical attention and get tested for COVID-19.

The CDC states that employees who exhibit symptoms of influenza-like illness at work during a pandemic should leave the workplace. The Equal Employment Opportunity Commission (EEOC) confirmed that advising workers to go home is permissible and not considered disability-related if the symptoms present are akin to the COVID-19 or the flu.

Visit the Fisher & Phillips LLC COVID-19 page for more information.

You should send home all employees who worked closely with that employee to ensure the infection does not spread. Before the infected employee departs, ask them to identify all individuals who worked in close proximity (within six feet) for a prolonged period of time (more than a few minutes) with them in the previous 14 days to ensure you have a full list of those who should be sent home. When sending the employees home, do not identify by name the infected employee or you could risk a violation of confidentiality laws. If you work in a shared office building or area, you should inform building management so they can take whatever precautions they deem necessary. The CDC provides that the employees who worked closely to the infected worker “should then self-monitor for symptoms (i.e., fever, cough, or shortness of breath).”

How long should the employees who worked near the employee stay at home? Those employees should first consult and follow the advice of their healthcare providers or public health department regarding the length of time to stay at home. If those resources are not available, the employee should at least remain at home for three days without a fever (achieved without medication) if they don’t develop any other symptoms. If they develop symptoms, they should remain home for at least seven days from the initial onset of the symptoms, and three days without a fever (achieved without medication).

The CDC also provides the following recommendations for most non-healthcare businesses that have suspected or confirmed COVID-19 cases:

• It is recommended to close off areas used by the ill persons and wait as long as practical before beginning cleaning and disinfection to minimize potential for exposure to respiratory droplets. Open outside doors and windows to increase air circulation in the area. If possible, wait up to 24 hours before beginning cleaning and disinfection.
• Cleaning staff should clean and disinfect all areas (e.g., offices, bathrooms, and common areas) used by the ill persons, focusing especially on frequently touched surfaces.
• To clean and disinfect:
  • If surfaces are dirty, they should be cleaned using a detergent or soap and water prior to disinfection (Note: “cleaning” will remove some germs, but “disinfection” is also necessary).
  • For disinfection, diluted household bleach solutions, alcohol solutions with at least 70% alcohol, and most common EPA-registered household disinfectants should be effective.
  • Diluted household bleach solutions can be used if appropriate for the surface. Follow manufacturer’s instructions for application and proper ventilation. Check to ensure the product is not past its expiration date. Never mix household bleach with ammonia or any other cleanser. Unexpired household bleach will be effective against coronaviruses when properly diluted.
  • Cleaning staff should wear disposable gloves and gowns for all tasks in the cleaning process, including handling trash.
  • Gloves and gowns should be compatible with the disinfectant products being used.
  • Additional PPE might be required based on the cleaning/disinfectant products being used and whether there is a risk of splash. Follow the manufacturer’s instructions regarding other protective measures recommended on the product labeling.
  • Gloves and gowns should be removed carefully to avoid contamination of the wearer and the surrounding area. Be sure to clean hands after removing gloves.
  • Employers should develop policies for worker protection and provide training to all cleaning staff on site prior to providing cleaning tasks. Training should include when to use PPE, what PPE is necessary, how to properly don (put on), use, and doff (take off) PPE, and how to properly dispose of PPE.
  • If you require gloves or masks or other PPE, prepare a simple half-page Job Safety Analysis (JSA): list the hazards and the PPE (gloves, masks, etc., as needed), and the person who drafts the JSA should sign and date it.

If employers are using cleaners other than household cleaners with more frequency than an employee would use at home, employers must also ensure workers are trained on the hazards of the cleaning chemicals used in the workplace and maintain a written program in accordance with OSHA’s Hazard Communication standard (29 CFR 1910.1200). Simply download the manufacturer’s Safety Data Sheet (SDS) and share with employees as needed, and make sure the cleaners used are on your list of workplace chemicals used as part of the Hazard Communication Program (which almost all employers maintain).

Visit the Fisher & Phillips LLC COVID-19 page for more information.

Take the same precautions as noted in Question #16.

Treat the situation as if the suspected case is a confirmed case for purposes of sending home potentially infected employees. Communicate with your affected workers to let them know that the employee has not tested positive for the virus but has been exhibiting symptoms that lead you to believe a positive diagnosis is possible.

Visit the Fisher & Phillips LLC COVID-19 page for more information.

No, you do not have to quarantine the entire plant.

The CDC offers guidelines on the cleaning and disinfection for community facilities and recommends that you should close off all areas visited by ill persons, open outside doors and windows and use ventilating fans to increase air circulation in the area. Wait 24 hours before beginning cleaning and disinfection. Once you are ready to disinfect, cleaning staffs should clean and disinfect all areas such as offices, bathrooms, common areas, shared electric equipment such as tablets, touch screens, keyboards, remote controls, and ATM machines used by the ill persons, focusing especially on frequently touched surfaces. See information above for advice on how to disinfect surfaces.

Operators on our Healthcare Market Sector Call suggested:

• Splitting into shifts so that only have the workforce is in at a time
• Stagger start and end times so that not everyone comes in at once.
• Set break times and limit the amount of seating available so that people maintain the 6’ while on break
• Designate an outdoor break area so that people get the fresh air and are able to more easily maintain 6’
• Change into workplace clothes AT WORK instead of bringing them home – limits exposure
• Mark the 6’ on the production floors with tape such as by the washers, dryers, and folders so that employees can easily see the 6’
  • Some grocery stores have already done this at the checkout lines with bright neon duct tape
• Avoid job rotation

For additional information, visit this article on social distancing in the workplace. WIPFLI, a business consulting firm, also offers this article on how to keep production running in your plant.

The CDC recommends 6 feet for social distancing as that is past how far most respiratory droplets from coughs and sneezes travel in the air, typically spreading from 3 feet to 5 feet. Newer research determined that infection can be spread by exposure to virus in small droplets and particles that can linger in the air for minutes to hours and travel further, reaching people who are further than 6 feet from an infected person who is infected or after that person has left the space. In these cases, transmissions occurred within enclosed spaces that had inadequate ventilation and sometimes the infected person was breathing heavily, while singing or exercising, for example.  Available data indicate that it is much more common for the virus that causes COVID-19 to spread through close contact with a person who has COVID-19 than through such airborne transmission.

On April 8, 2020, the TRSA HR Committee helped put together the webinar FMLA Act Update and Employee Communications: Keeping Team Members Connected and Thriving and the HR professionals who spoke on this webinar provided resources regarding the process for checking employees temperatures in the plant. Please see the documents below. This information is brought to you by HR professionals at Unifirst, Paris Companies, and Spindle. There is also a document on talking points from the law firm Fisher & Phillips LLC. For more information, you can find this webinar in our On Demand Learning center under COVID-19 and above in the Education and Training section of this page.

Employee Health and Temperature Screening Template
UniFirst Daily Team Partner Screening
UniFirst Coronavirus Self-Screening
UniFirst HR COVID-19 Presumptive or Positive Case Intake
Paris Cos. On The Frontline
Fisher & Phillips LLC Taking Employees’ Temperatures

All Hygienically Clean Certified Facilities MUST follow the transportation guidelines for their specific segments. You may find these recommendations on the HygienicallyClean.org under the market-specific certifications standards.

Below is the recommendation for Healthcare under section 5.1.3.4. Transportation:

• The QA manual must describe in detail procedures for the following functions:
  • The process for servicing accounts must be designed and executed to prevent cross-contamination.
  • Service reps must be trained on pick-up/delivery.
  • Items must be covered during transportation to prevent cross-contamination.
  • Items shall be transported in designated and covered containers.
  • Service trucks shall be cleaned on a regular basis to minimize infection and contamination.
  • Trucks shall be swept out daily and decontaminated at least twice a month.
  • Reusable cart covers must be cleaned after every use.
  • Proper PPE and gloves must be worn at all times when handling soiled linen.
  • All linen retrieved from a customer location and delivered to the soiled processing area must be cleaned prior to delivery to the customer.All clean and unused linen retrieved from a customer that maintains proper functional separation and is delivered to the clean processing area may be used for redelivery to the customer. Prior to redelivery, the linen must be rotated and restocked.
  • A designated transition area with stated process controls must be identified to remove potentially soiled cart covers prior to delivering exchange carts to the clean processing area1

A study published in The Journal of Hospital Infection analyzed several dozen previously published papers on human coronaviruses (other than the new coronavirus, COVID-19) to get a better idea of how long they can survive outside of the body. They concluded that if COVID-19 resembles other human coronaviruses, such as its “cousins” that cause SARS and MERS, it can stay on surfaces — such as metal, glass or plastic — for as long as nine days. In comparison, flu viruses can last on surfaces for only about 48 hours. But some of them don’t remain active for as long at temperatures higher than 86 degrees Fahrenheit (30 degrees Celsius). The authors also found that these coronaviruses can be effectively wiped away by household disinfectants.

Learn more about how long COVID-19 will last on surfaces and how to clean those surfaces here.

According to NIH, it may be possible that a person can get COVID-19 by touching a surface or object that has the virus on it and then touching their own mouth, nose, or possibly their eyes. But this is not thought to be a common way that the virus spreads. Infections occur mainly through exposure to respiratory droplets when a person is in close contact with someone who has COVID-19. When an infected person coughs, sneezes, breathes, sings or talks, droplets are exhaled and cause infection when another person inhales them or they are deposited on mucous membranes, such as those that line the inside of the nose and mouth.

Visit here for the National Institute of Health’s information on how COVID-19 spreads.

According to the CDC, coronaviruses like COVID-19 can survive on surfaces anywhere from a few hours to a few days. While it’s more likely to catch COVID-19 from person to person contact and from hard surfaces that are frequently touched, like door knobs or railings, washing your laundry can help clean away COVID-19, preventing it from infecting you or others.

One analysis found that COVID-19 can remain viable in the air for up to 3 hours, on copper for up to 4 hours, on cardboard up to 24 hours and on plastic and stainless steel up to 72 hours. Additional studies and articles about how long COVID-19 can last on surfaces can be found at The Journal of Hospital Infection and Reviewed.com.

There are many interpretations with several states including California, Florida, Kentucky, Nevada and Pennsylvania have specifically provided guidance confirming commercial laundries as ‘essential services’ with New York and New Jersey allowing laundry operations as ‘necessary to ensure the safety, sanitation and operations of essential services.’ TRSA is working on Illinois and others that are closing or considering closing, while also assuming they are all closing. TRSA is working with contacts and consultants to get letters to all state governors and other state/federal agencies. If you are a supplier for services that are deemed a “Life Saving Business,” you should be covered in the same states and municipalities that recognize linen, uniform and facility services as lifesaving or essential.

Facility Support Services under the larger Professional and Business Services heading. Looking at the NAICS Code for Facilities Support Services, the linen, uniform and facility services industry clearly falls into that category.

• NAICS Code 561210 – Facilities Support Services: Establishments in this industry typically provide a combination of services, such as janitorial, maintenance, trash disposal, guard and security, mail routing, reception, laundry, and related services to support operations within facilities.