Location: Dayton, Ohio
Position Overview: Economy Linen and Towel Service is seeking a dedicated and experienced Service Director to oversee our operations and ensure exceptional service delivery. The ideal candidate will have a strong background in service management, excellent leadership skills, and a commitment to maintaining high standards in customer satisfaction.
Individuals with similar experience in the linen industry encouraged to apply.
Key Responsibilities:
Lead and manage the daily operations of the service department, ensuring timely and efficient delivery of linen and towel services.
Develop and implement strategies to improve service quality and operational efficiency.
Train, mentor, and supervise service staff, fostering a positive and productive work environment.
Monitor and analyze service performance metrics, preparing reports for management review.
Maintain strong relationships with clients, addressing concerns and ensuring satisfaction with services provided.
Collaborate with other departments to streamline processes and enhance service offerings.
Ensure compliance with health and safety regulations and industry standards.
Requirements:
Opportunities for professional development and career advancement.
EOE
Requirements
- Minimum of 5 years of experience in linen service management
- Proven leadership skills with the ability to inspire and motivate a team.
- Strong organizational and multitasking abilities.
- Excellent communication and interpersonal skills.
- Proficient in using Microsoft Office Suite.
- Ability to analyze data and make informed decisions to improve service delivery.
- Commitment to customer service excellence and continuous improvement.
Location
Zanesville
Ohio
43701
United States
