Better communication with customers about how they lose and abuse linen is worth a substantial effort by your company and the industry to educate launderers and their customers on the matter. TRSA has held up its end of this deal in recent years with extended efforts to help operators get a handle on this problem.

The roots of these campaigns extend to February 2012 when an Executive Roundtable for launderers serving hotels and restaurants examined research on factors that impact textile longevity. Focusing more on hospitality than food and beverage (F&B), they reviewed results of textile testing, assessments ...