For years in the HR and training world, we taught “conflict resolution” from the premise that if everyone could suspend their assumptions and opinions and get to a set of facts that we could all agree on, then we would see the same thing and naturally come to an agreement.

Boy have times changed!

Now we can’t even seem to agree on the facts.

If you are a manager, you may have noticed this shift in the past few years where finding common ground is becoming harder and harder to do. It seems as if we are more divided, on ...