People who try to run totally paperless operations would surely hit roadblocks in washroom stalls and janitorial closets. But in today’s warehouses and offices, paper used for invoicing and related accounting purposes is becoming obsolete.
 
That’s a blanket statement, but most textile services industry professionals wouldn’t argue the point with you. Whether it weighs down route service representatives (RSRs), shippers, team leads or receivers of soiled inventory, paper invoicing causes multiple headaches.
 
This point isn’t lost on Gail Reynolds, controller for Los Angeles-based American Textile Maintenance Co. In her other role, as head of ...