Everyone knows maintenance is important, but often it flies under the radar. The only time it gains much attention is when vital equipment breaks down; then, all eyes are on the maintenance staff … until the problem is fixed, and maintenance falls off the radar again.
 
But maintenance can have a substantial effect on profitability. Equipment malfunctions reduce laundry flow-through; if deliveries are late, clients complain. Meanwhile, your personnel stand idle waiting for repairs to be finished, and may have to be paid overtime to handle backlogs. If equipment can’t be repaired, replacing it may be ...