Following a full slate of committee meetings on the opening day, Sept. 17, TRSA’s 106th Annual Conference in Boston moved forward with its Management Development Day on Sept. 18. Designed to nurture the next generation of linen, uniform and facility services leaders, the Management Development program featured a hospitality keynote and several breakout sessions on topics such as building your corporate culture, effective communication skills, mastering emotional intelligence and more.

The morning kicked off with a keynote address by restaurateur Steve DiFillippo, the owner of the Davio’s Northern Italian Steakhouse chain, which started in the early ’80s in Boston and ...