Advances in commercial and institutional laundering typically have come in incremental steps. Rarely, such as with the adoption of tunnel washers in the early ’70s, has the industry experienced revolutionary change. Today, as robotics/artificial intelligence (AI) and enhanced automation gain favor, the industry could experience a similarly dramatic transformation that helps save labor and the environment, while ensuring quality and service through technology.

Rising labor costs are a factor in driving automation as companies across North America and Europe seek a competitive advantage and lower costs. “The automation in the laundry is the future for manufacturers and for the laundries ...