Activities during the first day of TRSA’s Eighth Annual Leadership & Legislative Conference neatly fit the first half of this event’s name. Most of the nearly 100 attendees navigated airline schedules disrupted by heavy East Coast snow to prepare to speak on behalf of their industry and companies on visits to Capitol Hill the following day. While this preparation included reviewing pending legislation of concern to linen, uniform and facility services companies, the groundwork consisted mostly of learning from shining examples of leadership in executive, corporate and public service roles.

Chief among these was the evening presentation of the TRSA ...