Nearly 100 laundry operators and suppliers recently engaged in a four-hour discussion of the COVID-19 crisis and ideas for moving forward during an online “Industry Strategic Town Hall” session sponsored by TRSA. The June 23 program included separate, simultaneous sessions for all four major market sectors, with an emphasis on operators exchanging views through an electronic “chat” function. TRSA President and CEO Joseph Ricci said TRSA would forward the session findings to TRSA’s Strategic Planning Committee and Board of Directors for consideration during their July 14 planning meetings.

“We’re certainly living in interesting times right now,” Ricci said in closing ...