Two years ago, Superior Linen Service Inc., Tulsa, OK, adopted the total safety culture philosophy. 
 
We defined total safety culture as a work environment in which everyone feels responsible for safety and pursues it on a daily basis. Once we had defined our goal, we needed to determine how we could turn that vision into reality. We had to move from theory to tangible concepts and practices. 
 
Ultimately, we decided to adopt a behavior-based safety program, in addition to a more conventional approach that focuses on training, safety meetings, regulations and compliance. The purpose ...