For nearly two decades, company President Jim Buik and his team at the Roscoe Co. have leveraged technology to improve quality, enhance efficiency, expand throughput and save labor, while improving customer service in the processing of garments, mats and related textiles in his industrial plant on Chicago’s near West Side.

Buik, a third-generation owner/operator and vice chair of TRSA’s Board of Directors, told us he wanted to update his garment sorting system to match improvements he’s made elsewhere. “I wanted to be able to scale our operation to match the output of the wash floor that we put in 10 ...