In today’s litigious society, most businesses with fleets recognize the need for an in-cab camera program. However, many treat these systems as “set it and forget it” solutions. This approach often creates more risk than not having a program at all.

Before we decided to add both front- and driver-facing cameras to our fleet at Superior Linen Service, we spent significant time researching the pros and cons. Our primary concern wasn’t the technology itself, but the risk of having a program and failing to manage it properly.

The Double-Edged Sword of Data

Insurance companies and legal experts often refer ...