TRSA recently held its first Virtual Healthcare Conference, with roughly 120 executives from the linen, uniform and facility services industry in attendance. This year’s event was staged online due to the COVID-19 pandemic.

The Dec. 1–3, 2020, event featured a keynote presentation by Dr. Jeffrey C. Bauer, a healthcare futurist and medical economist, who provided an update on the future of healthcare after the COVID crisis. Bauer noted how changes in the healthcare industry would affect businesses servicing the sector, and how healthcare launderers could best position themselves for success, despite these challenges. To read a question-and-answer session with Dr ...