Eric Kurjan, the president of Six Disciplines Consulting Services, Findlay, OH, recently sat down with TRSA’s Linen, Uniform & Facility Services Podcast to share his thoughts on developing leaders in the commercial laundry industry, as well as TRSA’s new Leadership Development Workshops. Kurjan is an expert on the topic, as Six Disciplines delivers management and executive consulting, coaching, strategic advisory services, leadership development and Malcolm Baldrige national quality award consulting to clients across North America, including several linen, uniform and facility services operations.

To kick things off, why is leadership development such a hot topic?

Well, research has shown ...