"I believe that the most important part of conducting a plant tour takes place before the tour ever begins. In reality, a plant tour is a means for you to “sell” your facility, employees and your company’s ability to provide confidence for your visitors. The first step anyone should take in preparation is to look at your company from your visitor’s perspective. If you were a visitor, what would you be looking for? What’s the first impression your plant is going to give to your visitors? It might seem obvious, but your plant should be clean. Your employees should be ...