In laundry industry circles, Kansas City is an area known for its thriving independent companies. Operating in separate municipalities that straddle the border between western Missouri and eastern Kansas, you’ll find local and regional linen, uniform and facility services businesses, including Faultless, Walker Towel & Uniform, Superior Linen Supply and others seeking a share of a market that includes roughly 632,000 people.

Which brings us to the subject of May’s column: Excel Linen Supply. We visited Excel recently and saw firsthand how this food and beverage (F&B)/hospitality laundry is leveraging sustainability to grow its market share from a base in ...