Editors note: This is the first in a two-part question-and-answer series with consultant Lisa Ong on training and nurturing people from underrepresented groups to serve in management. Ong, Plano, TX, is an adviser on diversity, equity and inclusion (DE&I) issues. TRSA recently named Ong to advise association staff and TRSA’s DE&I Committee on a range of issues related to these topics. Ong is an executive coach, speaker and DE&I strategist. She went independent in January 2020 after 30 years with PricewaterhouseCoopers (PwC), where she served as national diversity director for the Office of Diversity and Inclusion. Contact her at ...