Laundry operators on both sides of the Atlantic, large and small, had better do two things: 1) embrace technology in order to deal with rising labor costs and 2) implement smarter energy-use policies in order to control expenses and comply with increasingly stringent government rules. If they fail in either of these tasks, they risk losing competitiveness, market share and ultimately liquidating or selling out to a larger competitor.
 
Those were two key takeaways from a recent interview we did with Chris Sander, CEO of Johnson Service Group (JSG), a leading textile service company in the United ...