Persuading on-premise laundries (OPLs) to outsource their laundry operations is a little like convincing children to eat their vegetables. You need to impress on them the advantages and long-term gains, educate them on how it can improve their company’s bottom line and explain how it can boost their overall performance.

Despite these benefits, some OPLs don’t want to forfeit control. They worry that their rental or customer-owned goods (COG linens) will be delivered late, look dingy or end up at someone else’s facility across town.

A number of linen, uniform and facility services companies have grown savvy about capturing OPL ...