The No. 1 issue facing the linen, uniform and facility services industry—and businesses across North America—is labor shortages. The competition for labor and the skills gap have made employee retention a major issue. Based on changing demographics and other factors, the number of jobs will outnumber available employees for decades and 65% of workers believe they can leverage this to their advantage. Employee retention and developing talent in your company is the most cost-effective approach to overcoming this challenge with 42% of employees stating that learning and development were the most important benefits when deciding where to work and whether ...