TRSA recently tapped Samlane Ketevong to lead its certification programs. Ketevong joins the association’s staff in the newly created role of senior director of certification and accreditation. She will lead TRSA’s family of certification programs, including Clean Green, Hygienically Clean and individual certification programs such as the Certified Professional Laundry Manager (CPLM), among others.

In this role, Ketevong will oversee the process for certification and recertification, while also facilitating and implementing strategic goals for each certification program, including annual operational plans and three-to-five-year goals. She will confer with subject-matter experts for regular standards development and revisions, inspection programs, exam development ...