Prudential Overall Supply, Irvine, CA, recently announced its 2024 customer satisfaction index (CSI) score. The score is measured through the company’s customer visitation (CV) process. The CV occurs with direct meetings with each reviewed customer. The CV rates each customer service touchpoint. Conducting 10,638 customer visitations, Prudential achieved a CSI rating of 4.53 (up from 4.49 from the previous year) on a five-point scale. TS