Big city growth often translates into big city problems. The same goes for companies in fast-growing urban markets. Regardless of the number of employees at a given facility, big and small companies face similar challenges—coping with economic changes, maintaining a strong public image and—a key priority—maximizing retention of qualified employees. Like a well-oiled machine, a successful business operates at peak capacity with an adequate supply of skilled, experienced people. One company, Topper Linen & Uniform Service, Toronto, has addressed this challenge head-on by working to maintain a family-like environment inside and out.
 
Competitive challenges
 
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