As businesses worldwide enhance their awareness of workplace diversity issues and gauge their efforts to operate more inclusively, benchmarks for achieving these goals are emerging. Many economywide measures are available that cover industry in general. However, linen, uniform and facility services companies have few if any such resources geared specifically to their operations.

That’s now changing as member associations of the European Textile Services Association (ETSA), including TRSA, are collaborating to develop additional resources in this area. For example, on Dec. 9 they conducted a webinar on diversity, equity and inclusion issues. Particularly significant was the unveiling of the Laundry ...