Do customers really care if a laundry takes proactive steps on environmental issues, such as saving natural gas, water, etc.? If so, how does it affect your dealings with them?

"In Southern California, environmental issues are very important. Most large health networks in the area have established environmental programs and policies and expect the same from their vendors. One paramount issue is water use. Emerald aggressively pursues water savings and is continually investing in new equipment to meet that goal. Emerald’s environmentally sustainable approach results in significant water and energy savings, which has led to recognition from the California Public Utilities Commission (CPUC), the local utility and the water authorities. Customers are very impressed with the impact we make and regularly request that we provide our savings statistics so that ...

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