That was the not-so-subtle ‘kicker’ line at the end of the second in a series of four articles on route efficiency published in the Linen Supply News in 1965. 
 
These articles were part of an in-depth analysis dubbed the Delivery Guides Study. The A.T. Kearney Co. conducted this study under the guidance of a special subcommittee of the Research Committee of the Linen Supply Association of America (LSAA; renamed TRSA in 1979).
 
The February ’65 piece titled, “Checking Your Check-In System” looked at ways to reduce downtime by drivers at the conclusion of their ...