Recently, I spoke before the students of the Production Management Institute (PMI) and was quite impressed. There before me were more than 120 production managers, maintenance personnel, plant managers, general managers, associates and owner/operators—all with a proud look of accomplishment on their faces. What they were celebrating that graduation night was not making it through a week of schooling, rather it was how much knowledge they were taking away from the Institute and how that would enable them to do their jobs better.
 
Education is the key to success; we all know that. But as an owner/operator ...