Spotting missing shirt buttons and ripped pant seams.
 
Those are tough challenges for some of the 30 production workers at Doritex Corp., an industrial launderer in Alden, NY.
 
“A lot of them struggle with this,” says Christina Mault, plant manager at Doritex. “It’s a continuous topic at my plant. We have meetings every morning where I show them something they didn’t catch.”
 
While quality assurance (QA) is an evolving process at Doritex, some laundry facilities place it on the back burner. But ineffective QA programs cost companies money. Consider the products ...