As we, the leaders, deal with tomorrow, our task is not to try to make perfect plans. Our task is to create organizations that are sufficiently flexible and versatile that they can take our imperfect plans and make them work in execution. That is the essential character of the learning organization.
 
Gordon R. Sullivan and Michael V. Harper Coauthors of Hope is Not a Method, a chronicle of their drive to bring the U.S. Army into the information age after the Cold War.
 
Firms want to get a “bang for their buck.” That is ...