While this year’s in-person Executive Management Institute (EMI) session was another unfortunate casualty of the COVID-19 pandemic, TRSA has kept attendees in touch with each other by facilitating Zoom video calls, with plans for in-person instruction to resume next year. The in-person instruction is a critical component of the EMI experience, as it allows future industry leaders the opportunity to network and form bonds, while at the same time strengthening their skills as executives through industry-specific classroom instruction.

TRSA operator member Alsco Linen and Uniform Rental Services, Salt Lake City, has been sending attendees of its management-training program to the ...