A software engineer who spots a bug in a computer program immediately focuses on fixing it. 
 
Similarly, when Tom Gildred, then a software entrepreneur running a successful San Diego technology consulting firm, noticed a glitch in the San Diego-area healthcare laundry arena, he stepped in to offer a solution: He founded a new company. 
 
“The healthcare and hospitality communities in Southern California have called for higher cleanliness standards, better service and a quality alternative to existing options in linen management,” says Gildred, founder and CEO of Emerald Textiles, in the company’s first news release ...