Prior to March of this year, my chairmanship of TRSA was largely one of overseeing the expansion of educational and networking programs, while advocating to government leaders on a range of issues.

That all changed—practically overnight—with coming of COVID-19. What had been a busy post as your elected leader turned instantly into crisis management. I’m grateful to my family, the staff at the Roscoe Co. and our TRSA members and staff for pulling together to help the industry get through this crisis.

We’ve faced challenges before, from recessions to 9/11 and all manner of regulatory and legislative hurdles that threatened ...