Roughly 30 TRSA members recently participated in a virtual roundtable for food and beverage (F&B) and hospitality laundry operators as the F&B/Hospitality Committee prompted discussion of its highest-priority issues for networking and information-sharing.

Addressing age-old challenges that are growing more pressing in light of COVID-19 effects, committee members at the April 6 roundtable discussed their companies’ strategies and tactics, encouraging industry peers on this Zoom call to join them in doing so. Topics for discussion included:

• Rental vs. customer-owned goods (COG). Mike Benik, CFO, People’s Linen, Keene, NH, reframed “rental” as “full service”—a term that hospitality laundries can use ...