Jack Spence, the retired proprietor of Faultless Laundry Co. who passed away earlier this year, combined a sunny outlook with a ‘big picture’ view of how the textile service industry could achieve growth. 

“I would say our industry’s got a bright future,” Spence, Kansas City, MO, told Linen Supply News Editor Charlotte Caffrey in her April 1971 profile article on him. “My foundation for that opinion rests on the general trend in the U.S in which more money is in the hands of more people demanding service. The linen supply market is going to expand. The reusability concept, by ...