Internal conflict­­––especially heated confrontation—poses a significant obstacle to maintaining a productive work environment. Disharmony on the production floor can throw a monkey wrench into an otherwise smooth-running operation. It fuels frustration, stress and wastes precious time. However, as unacomfortable as the situation may be, conflict also poses an opportunity for companies to create positive change with a more efficient system that drives revenue. This article addresses common issues that affect maintenance and production employees, and offers guidance to help them work together to benefit each other, their companies and ultimately, customers. 
 
Targeting tension
 
Let’s ...