The June 1975 Linen Supply News featured an article that introduced readers to a passel of trends at a Pittsburgh hospital that described itself by the then-novel term, Healthcare Maintenance Organization (HMO). Preventive care was the mission of this all-purpose institution, dubbed “One Door”: patients would pay a flat fee up front to cover them for check-ups and other treatments.
 
Another innovation at this 242-bed in-patient/out-patient hospital was the sourcing of linens and uniforms to a local linen supplier, Clean Linen Service. At the time, the laundry was run by Gerald Ostrow, who would later serve as ...