A patient’s initial visit to a healthcare provider for treatment traditionally has taken place in the individual’s primary care physician’s office. Frequently if such a location outsources its linen, uniform and facility services, it’s a small account for the service provider. Recent developments suggest that shifting healthcare consumer behavior could enable such providers to more effectively capitalize on reusable textile consumption resulting from patients’ entry into the healthcare ecosystem.

A July 2018 Kaiser Family Foundation poll of 1,200 adults found that 26% said they don’t have a primary care provider. Kaiser found such behavior varied sharply among age groups:

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